Frequently Asked Questions

Find answers to common questions about using CalTally.

General Questions

What is CalTally?

CalTally is an AI-powered calorie tracking app that uses artificial intelligence to automatically log your meals from photos. Available for iOS and Android.

How does AI food scanning work?

Simply take a photo of your meal. Our AI analyzes the image, identifies foods, estimates portions, and calculates nutritional information instantly.

How accurate is the calorie counting?

Our AI achieves 95% accuracy in food recognition. You can always adjust portions or correct entries manually.

Is my data secure and private?

Yes. We use bank-level encryption and never sell your data. See our Privacy Policy for details.

What devices are supported?

CalTally works on iPhone (iOS 14+), iPad, and Android devices (Android 8+).

Tracking

Can I track macros (protein, carbs, fat)?

Yes! Premium users get detailed macro tracking with customizable targets.

How do I log meals manually?

Tap the + button, search for foods in our database, and add them to your diary.

Does it work with recipes?

Yes! Paste a recipe URL or list ingredients, and we'll calculate nutrition automatically.

How do I scan barcodes?

Tap the barcode icon and point your camera at any product barcode for instant nutrition info.

Account & Billing

How do I upgrade to Premium?

Tap Settings > Upgrade to Premium in the app, or visit our pricing page.

Is there a free trial?

Yes! Premium includes a 7-day free trial. No credit card required for the free version.

Do you offer refunds?

Yes, we offer a 30-day money-back guarantee for Premium subscriptions.

Can I use CalTally on multiple devices?

Yes! Your account syncs across all devices automatically.

Technical

Does CalTally work offline?

Basic dashboard features work offline. AI photo scanning requires an active internet connection to communicate with our servers.

Does it integrate with Apple Health / Google Fit?

Yes! CalTally seamlessly integrates with both Apple Health and Google Fit to read activity data and write nutritional intake data.

Still have questions?

Our support team is always standing by to help you out.

Contact Support